Components: head. ( hair.eyes. makeup. Body. Costumes  are excluded.)

                                                                    head circumference : 7.5 inch (19cm)

                                                                    nec size : 3 inch (8cm)

                                                                    eye size: 12 mm~14mm (optimal size is 12mm.)
                                                                    Skin color: Normal

                                                                    wing suitable size : 7 inch (19cm)

                                                                    Size (compatible)  : There is compatible 57cm~60cm class girl body.

                  

                                                                    * Head is compatible volks sd13

                                                                                  **makeup- estebebe          

                                                            

                                                                                  <Notice>  --Ineligible for refund--
                                                                 - Incision face machining. Some of the scratches by the gate removed.
                                                                 - Fine dust and some of the air bubbles to the surface. 
                                                                 - Fine marbling.
                                                                 - Color difference between the body(buyer own) and head .
                                                                 - Asymmetric or steps that may occur during replication.
                                                                 - Magnetic departure of the transport

                                                                 - Depending on the color of the monitor, it may be different from the actual color

                                                                     

                                                      Delivery will normally take 14days  business days to send your package.

                                                      However, about 5 to 10 on the grounds of the manufacturing process, you may be delayed.
                    T                                thank you for your understanding. We will do our best so that goods arrive in the early hours as possible.

    

Payment

We support transfer of money without a bankbook, online virtual account, and credit cards.

[ PAYPAL ] Payment with PayPal : online virtual account and credit cards
1. Payment with credit/debit card (VISA, MASTER, JCB, AMEX etc.) via PAYPAL – without a paypal account
2. Payment with credit card (Visa, Master, JCB, Amex, and etc.) - verified by 3D secure accepted

Shipping

• Shipping Method : Parcel Service
• Shipping Area : Region.
• Shipping Cost : International Shipping Fee
• Shipping Time : 60 - 70 days

• - Shipping Method: 000
  - International Shipping: All around the globe
  - Estimated Shipping Time: business days from the payment.
  Please take into consideration that the products of your order may be unavailable or delayed in manufacturing according to the product’s type. In addition, one day delivery is not available.
  - Shipment: We will send your purchase after your payment for the order is confirmed. If you want to exchange or return the products, you must contact our staff member.
  - Shipping Cost
  1) The cost will be calculated by 000 price policy.
  2) Shipping to US, Canada, Australia, Japan, Hong Kong, China, Taiwan, Laos, Macao, Malaysia, Mongol, Myanmar, Vietnam, Singapore, Cambodia, Thai, Philippines
  For purchases over 400USD: Free shipping
  For purchases from *00~*00 USD: Shipping cost of *0 USD is charged
  For purchases less than *00 USD: Shipping cost of *0 USD is charged.
  Shipping to other destinations: EMS Shipping costs are automatically charged.

Returns & Exchanges

Please make sure you have selected right options (e.g. size, color and quantity) prior to completing the order.
Once the order is completed, it is assumed that the customer agreed on our exchange/refund policy.
Requests for exchange/refund are accepted “q&a board”. The shipping costs occurring from refund process due to misdelivery or product defect are the responsibility of our shopping mall and we will make our best effort to process your request as soon as possible.

1. Requirements for exchange/refund request
Please take into consideration that bebell accepts refund requests only and not exchange requests.
① Eligible for refund:
- Products that are out of stock
- Misdelivered orders
- Defective products
* Refund requests for the cases stated above are accepted only on condition that the products’ labels and tags are intact and products have not been tried on)
* To get your refund, the returned product must include the free gift given to the purchase of the item and keep its original condition.

② Ineligible for refund:
- Refund requests due to the customer’s change of mind (size, color, etc.)
- Refund requests for the entire order which contains out-of-stock products
- Refund requests for shoes, purses, and accessories are not accepted
- Refund requests for damaged or deformed products due to the customer’s responsibility
* Refund requests for products that have no tags or labels

2. Refund Process
① Refund of out-of-stock products
* Single-product order: Please post a refund request on our q&a board.
Order number, product code of the out-of-stock product, and the reason for the request are required (out-of-stock).
*Multiple-product order: Please post a refund request on our exchange/refund board AFTER you receive the rest of your order.
Order number, product codes of the out-of-stock products, and the reason for the request are required (out-of-stock).

② Refund of mis-delivered or defective products
Please post a refund request including pictures of the whole products and detailed pictures of the defective parts on our q&a board.
Our customer service will shortly contact you upon checking on your request.
Order number, product codes of the mis-delivered or defective products, and the reason for the request are required (misdelivered/ defective)

③ If you find any product(s) of your order missing in your parcel
- Please contact our customer services the VERY DAY you receive your parcel.(via telephone or, if unavailable, via our web board)
- Please make sure you keep your parcel intact, including all the contents and package(the box and plastic bags etc.)
In order for us to examine the case and take appropriate action, it is crucial that you follow the instruction above.